Source: Pixabay

We received our grade for the Virtual Team Assignment on Friday and I’m so happy! We really did put a lot of work into it, and the ‘team’ part was an uphill battle. It’s nice to know that working hard despite the obstacles actually does pay off. This assignment has taught me a lot about my own levels of patience, and how I interact with others online.

We talk a lot about how we present ourselves online, and this assignment has taught me to carefully consider my words. Every time I sat down to reply to our team’s Facebook group, I would ask myself:

Am I taking on board what the other person has said?
Is the tone of my reply friendly, or antagonistic?
Am I using clear language, or making assumptions about the other person’s knowledge?

I practiced this when trying to motivate our group to work together. There is a fine line between making suggestions, and trying to control other people. I found this article about managing virtual teams useful for the future. 

In other news, I got my proposal in! This was a tricky one. On one hand, it was a pass/fail module and therefore theoretically, not as worrying as our (many!) other assignments. However, whether something is worth 5% or 80%, I have a tendency to pour over it in an attempt to perfect it. This proposal was a valuable lesson for me in managing my time and knowing when something is good enough. As technical communication students, we may have a tendency to go over writing again and again, knowing that something can always be improved. However, this is a busy semester and learning to prioritise is vital. My proposal was longer than I anticipated, and the amount of appendices (survey and interview questions, ethics sheets) pushed it into crazy territory! However, as Darina mentioned in class today, the more work we put in now, the easier our summer project will be to tackle. 

Nonetheless, it’s in and I move forward to finishing our final 4 weeks. 


A Trip Across the City!


For what it’s worth, I found it hard to find a free image of businesswomen shaking hands (clarification: with their faces showing, not just generic hands!). Make of that what you will, and take into account the fact that I spent less than 6 minutes on the endeavor, but it did remind me of Women Laughing Alone with Salad.  

Anyway! My stock photo woes aside, this week is busy busy busy. Yesterday, I took a trip over to Mary Immaculate College to carry out my interview for TW5212. I interviewed an educational technologist, who actually did this MA about 6 years ago! He informed me that there are a few past-MA students working in educational technology over there, which is awesome. 

The interview was a fantastic experience. I am not going to lie, when I first heard about this assignment last semester, I recoiled at the thought of A) tracking down a stranger and asking them to give me an hour of their time, and B) actually interviewing them in person. The horror! I couldn’t have been more wrong.

I decided to contact my interviewee as my summer project (an online resource for UL students) has deepened my interest in third level education and technology. 

Trolls and Technology…

In 2014, I went on Erasmus to Norway for 5 months. At that point, I was used to technology in college in the form of Sulis, emails and those headsets we used in Spanish labs in first year! Everything in Norway was done with technology. In some of my classes, instead of putting up our hands and answering questions, we would log into a website and type our opinions via our smartphones. I believe it was a function of the university’s Learning Management System, Fronter. Which, by the way, I can pronounce in an impeccable Norwegian accent. 

Many of the business classes were simply too large to fit in one hall, so half of the class would sit in a lecture hall with the lecturer, and the other half would sit in the hall next door and watch via videolink. When it came to exams, we used our own laptops! We had to download software that locked us into the test, and wrote our essays from our own devices. I learned to just shrug and think “Okay, so this is how we do things here” a lot. 

Times are a-changin’…

All this to say, I am fascinated with how technology is creeping into universities. Speaking to my interviewee, it became obvious that the field has exploded with interest in the past 4 or 5 years, and that it is rapidly expanding. He provided me with so much insight into how we can effectively communicate with clients, and the challenges that we can face when bringing technology to reluctant users.

He also gave me a lot of think about, software wise. He mentioned some great open-source resources, such as eXeLearning which is another option to look at for the summer project! 

The rest of the week…

I am hyper-focused on getting my RM6011 proposal finished. I have the bones of it complete, and in my head know where I am going. The biggest challenge ahead is redesigning my interface designs! I am happy with the specifications I have already, but I need to create them in Illustrator, where I think they’ll ‘look the part’ more. 

Until next time! 

Interviews, interviews, interviews

Source: Pixabay

We’re coming to the end of week 9 (I think, who can even keep track anymore?) and I’ve been spending a lot of time interviewing people! I’m really starting to see how beneficial these experiences are. At first, I was a little apprehensive about carrying out the interviews, but it was great to step out of my comfort zone a little, and I think so far they have been a success! Technical writers obviously spend a lot of time communicating with subject matter experts, so it’s an important skill to practice. 

This week I had my interviews for my RM6011 proposal, in which I propose an online resource for UL students. I interviewed a staff member from the library, and a staff member from the Writing Centre. I am still amazed and so grateful that people are willing to give their time to help me in my studies. Both interviews went great, and I came away with a lot more clarity around some things (and a lot of questions about others!). I’m looking forward to processing the interviews as I write up my proposal. When I recorded my usability tests last semester, I didn’t fully trust my phone’s recording app. This time around, I used an app called Voice Recorder, and I was very happy with. I was able to easily upload the recordings to Google Drive straight from the app. 

As a result of the interviews, I’ve started thinking a lot more about how I might present my lessons. This is mostly summer’s problem, but I guess there’s no harm in considering it now. While I already anticipate using Dreamweaver and Animate CC, I’ve started looking at options such as screencasting (e.g. Screencast-O-Matic) and video animation software (e.g. Moovly)for some parts. Based on my audience survey, interactivity is going to be key. 

My interviewing days aren’t over yet! On Tuesday, I am taking a field trip over to Mary I to interview an educational technologist for TW5212. I have all my questions ready to go, and I have sent them over to the interviewee so he can have some time to consider them beforehand. Other than the fact that I’m obviously going to get lost in Mary I, the interview should be a fantastic experience! 

Now, hurry up Easter  🙂 


Software limitations and frustrations


I would like to learn all the software and create all the pretty things, however real life doesn’t quite work that way. I have spent a lot of this weekend researching the various software applications available for creating e-learning content. I feel I need to make a decision now, as I am creating a digital resource for EL6072, and it makes sense to learning the software that I will ultimately create my summer project with. However, is that the right decision?

My original target was to use a combination of Dreamweaver CC and Animate CC to create my courses.
Pros? Both come with Adobe Creative Cloud, which costs a meager €20 a month. The cloud comes with many other applications I am excited to learn, including Photoshop, Illustrator and InDesign. I have already committed to this license, and have all the apps ready-to-go on my laptop. I have been enjoying using Illustrator for my interface designs for EL6072.
Cons? They are unfortunately not the technologies of the future. I realised today, when I went to play a Flash game (to get an idea of the capabilities), that Google Chrome disables Flash by default. That is a worrying trend.
Thoughts? I read this blog post on about how much more flexible Animate CC is than its past incarnations. It seems that being compatible with a HtML5 Canvas is a must these days, and if I can optimise my course for that (as my preliminary research shows), it may be more accessible across different browsers. There seem to be plenty of tutorials online showing how to convert Action Script 3.0 to HTML5. It has also become apparent to me that nobody on the internet agrees. Across independent blogs and discussion forums, there seem to be many people against the idea of Animate CC, but just as many rooting for it.

The other obvious choices are Storyline Articulate and Adobe Captivate. Both are rapid authoring tools, and classmates have reported good experiences with Articulate. Unfortunately, both come with a hefty price tag that I can’t reach. I am now considering perhaps downloading the Articulate Trial to learn the ropes and perhaps create my EL6072 resource, but ultimately Animate/Dreamweaver appears to be the path I am on for my summer project. I think it’s important to factor in the fact that we are heading into Week 9, and I have many other assignments to complete alongside the EL6072 resource.

Data time

Source: Pixabay

Decision Time

For my summer project, I am building on a project I proposed for EL6041 (Instructional Design) last semester. My preliminary needs assessment demonstrated a need for an e-learning resource in UL, covering topics related to academic reading and writing, including referencing and presentations.  Currently, there are resources available to students via the Regional Writing Centre, the library website and I’m told there is a new Academic Writing module for incoming Arts students in September ’17.

However, I felt there was a gaping hole in digital resources, specifically interactive content, and that the so-called ‘digital natives’ of UL would benefit from an online platform tailored specifically for UL students. I brought this topic forward for my summer project because I am really interested in learning where the exact need lies, and also the English Major in me refuses to die.

Audience Needs Assessment 

I decided an online survey was the easiest way to reach my target audience. I tested out Google Forms, however my test participants had trouble using it and appeared confused by the form’s feedback. So for best results, I decided to pay the €35 for the premium options on Survey Monkey. It’s been well worth it, the interface is so user friendly and all the data analysis is done in seconds. The app is also fantastic, meaning I could keep an eye on my results while I was away at the weekend. I started circulating the survey via student mail a week ago, and I have 67 responses (64 complete so far), which I’m very happy with. I think that’s more than enough, so won’t go bothering everyone again. As nice as the even 70 would be…

Survey Monkey Android App

I haven’t looked deeply at my results yet, but so the data is very encouraging so far, with students showing a lot of interest in the resource.

Subject Matter Experts

As well as carrying out a needs assessment, I decided to speak to some SMEs to get a better overview of the needs from their side. Next week, I will interview one person from the library, and another from the Regional Writing Centre.  I’m hoping to speak to them about the issues students bring to them, and what they find works/doesn’t work, especially for first year students during their transition to higher education.


The point of all of this research is to write a strong proposal for RM6011 (Research Methods). Thankfully, having written a detailed proposal for EL6041, I have a lot of the ground work done. I will need to tweak a lot of it as I have changed my content focus, and I think I can do much better interface designs now!